Depending on the country to which we are to send your parcel – details of delivery times can be found here.

Our returns policy is 30 days, no questions asked. Details here.

Once you’ve placed your order, you can no longer change your delivery address yourself. We process orders very quickly and automatically, so if you notice an error, please contact our Customer Service Center immediately.

To track the status of your order, find the order number in the email you received from us confirming receipt of your order. Then, visit this page and enter your email address and the above-mentioned order number in the tracking form.

Please contact us. or even faster you can Whatsapp us!. Working hour are: 8AM to 3PM CET.

Once you’ve placed your order, you can no longer change your delivery address yourself. We process orders very quickly and automatically, so if you notice an error, please contact our Customer Service Center immediately.

Yes, we ship to all countries.

Yes, your order will be packed in one parcel, unless you order 10 bike racks from us, in which case we may send multiple parcels.