F.A.Q.

Rear rack
Please go to this website and check if your bike is on the list of specified bikes. If it is not there, please refer to this technical drawing.

We will be grateful if you would like to share your observations regarding the compatibility of the rear rack with your bike in the comment below this article. Please enter the make, model, year, size of the bike and whether the rack fits or not. Thank you in advance!

The most important: Mounting holes on the rear fork (if you don’t have them, nothing is lost).

Solutions for lack of mounting holes:

Purchase a rear rack holder plate or a seat clamp with holes – we do not currently have such elements in our store and we recommend searching online.

Front rack
This rack is designed for bicycles with V-brakes. You can also install it if your bike’s fork is equipped with threads for mounting accessories.

If you are still not sure whether the rack will fit your bike, it is best to order a rack, try it on, and if it does not fit, return it.

Panniers with the Crosso mounting system

• you need an “eye” adapter – Adapter
• fits racks with a diameter between 10-13mm (covers for 10mm included).

Panniers with the Click mounting system

• no adapter required for panniers
• fits racks with a tube diameter of 10mm (6mm adapter included).

Panniers with Rail mounting system

• no adapter required
• fits racks with a tube diameter between 8-16mm.

Panniers can always be ordered and checked. If they do not fit, we accept returns within 30 days – see returns policy here.

We recommend purchasing a product that will allow you to install the rack without holes:

• seatpost clamp with rack mount (choose the appropriate diameter)
• rear rack handle plate

Yes, we do!

You have 30 days to return the goods from the moment of purchase. To return the goods, please fill this form and follows the steps described on that page.

We do not sell individual panniers. The exception to this rule are incomplete panniers available in our Outlet – then it is clearly indicated in the title and description that the offer applies to one pannier.

We sell all our panniers in sets, which include two panniers – right and left.

Yes, they are. We have a production plant in Bialystok (Poland), where our products are made, from design through sewing to packaging.

All bicycle panniers from the Dry, Smar and Cordura® Pro Line as well as Dry Bags, Twist Bags, Expert Bags and all Mini Bags protect the contents in the IP67 waterproof class, i.e. they ensure: dustproof, protection against intense, long-lasting rain and during a momentary full immersion.

Generally speaking, if we buy two lids and two pockets with two Mini Bags Pro for Twist X60 Panniers, we will create a set of Expert 66 Panniers. Twist X60 panniers with X Modular System were created to match the set exactly to your needs.

Yes, they are included in the set of the panniers with the Click mounting System.

You can replace the mounting system yourself. However, it requires a few tools such as a drill, screwdriver, flat spanner, punches and the ability to use them. The mounting holes of the Crosso, and Rail Mounting Systems do not match. So it will be necessary to drill the new ones and seal the old ones with a repair kit.
Tip: Use a leather punch to make holes in the fabric.

We do not provide such a service.

You will not lose your warranty for items that were not affected by the modification. For example, if you spread the hooks to fit a rack with larger tubing diameters, you will lose the warranty on the hooks only, but the warranty on materials, seams, welds etc. will still apply.

If you buy additional clamps, it is technically possible and we described this process here. Remember, not to load the rack mounted in this way with more than 5 kg.